Privacy Policy
Privacy Policy
Last updated: May 2026
At Groomly™ (groomlyau.eu), we are committed to protecting your personal information and your right to privacy. This policy explains what data we collect, how we use it, and how we keep it secure.
📋 What We Collect
- Name and email address
- Shipping and billing address
- Payment details (processed securely — never stored)
- Browsing behaviour on our website
🎯 How We Use It
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to your questions and support requests
- Send promotional emails (only if you opted in)
🔒 Data Security
Our website uses SSL (Secure Socket Layer) encryption to protect all data transmitted between your browser and our store. Payments are processed securely by Shopify and are never stored on our servers. We comply with all PCI-DSS industry standards.
🍪 Cookies
We use cookies to improve your browsing experience, analyse site traffic, and personalise content. These include session cookies (for your shopping cart), analytics cookies (site usage), and marketing cookies (if opted in). You can disable cookies in your browser settings — though this may affect some functionality.
🤝 Third-Party Services
We use trusted services including Shopify (e-commerce platform) and payment processors such as Stripe and PayPal. We only share your data as required to fulfil your order. We encourage you to review their individual privacy policies.
📝 Your Rights
You have the right to access, correct, or delete any personal information we hold about you. To exercise these rights or if you have any questions about your data, please contact our Privacy Officer at contact@groomlyau.eu.
Privacy Questions?
Contact our Privacy Officer and we will respond within 24–48 hours.
📧 contact@groomlyau.eu