This website is operated by Groomly™. By visiting our site and purchasing from us, you agree to the following Terms of Service. Please read them carefully before using our website.

1. General Terms

By accessing our website and placing an order, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. You agree not to use our website for any unlawful purpose. Groomly™ reserves the right to refuse service to anyone, at any time, for any reason.

2. Products & Pricing

All prices are displayed in Australian Dollars (AUD) and include GST where applicable. We reserve the right to modify prices at any time without prior notice. Product descriptions are provided in good faith and we strive to ensure accuracy. We reserve the right to cancel orders in cases of pricing errors.

3. Orders & Payment

Once an order is placed and payment is confirmed, you will receive a confirmation email. We reserve the right to cancel or limit orders at our discretion. All payments are processed securely via Shopify Payments. We accept Visa, Mastercard, American Express, and PayPal.

4. Shipping & Delivery

We ship to all addresses within Australia. Delivery timeframes are estimates only and may vary due to carrier delays or peak periods. Risk of loss and title for purchased items pass to you upon delivery to the carrier. Please refer to our full Shipping Policy for details.

5. Returns & Refunds

We offer a 30-Day Money-Back Guarantee on all products. If you are not satisfied with your purchase, please contact us within 30 days of delivery. Please refer to our full Refund Policy for complete details.

6. Intellectual Property

All content on this website — including text, images, logos, and product designs — is the property of Groomly™ and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without express written permission.

7. Limitation of Liability

To the maximum extent permitted by Australian Consumer Law, Groomly™ shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website. Our liability is limited to the amount paid for the product in question.

8. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Australia.

10. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes your acceptance of the new Terms.